Monday-Thursday : 9:00 am - 9:00 pm
Friday : 9:00 am - 6:00 pm
Saturday (September-June) : 9:00 am - 5:00 pm
Saturday (July-August) : 9:00 am - 1:00 pm
Sunday : Closed

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Services & Policies

Borrowing Policies

Registering for a Library Card
Checking Out
Lost Cards
Confidentiality of Records
ILL and Reserves
Loan Periods
Renewals
Notifications
Lost and Damaged Materials
Overdue Fines

Behavior Policies

General Behavior
Unattended Child Policy

 


Borrowing Policies

Registering for a Library Card

Borrowing privileges will be available to Massachusetts residents who register for a Minuteman Library Network card. To obtain a card, identification with name and current mailing address is required. Identification may include a valid driver’s license, imprinted bank check, piece of delivered non-personal mail such as a bill, bank statement, or magazine with a mailing label. Children under the age of 18 must be accompanied by a parent or guardian. Out-of-state residents who work in Massachusetts, are students in Massachusetts, own property in Massachusetts or are living in temporarily in Massachusetts (for a minimum of 8 weeks), may register for a card; work ID that includes current mailing address, student ID that includes current mailing address, or piece of delivered non-personal mail is required for verification of a Massachusetts mailing address.

Patrons may apply for a temporary card online by going to https://library.minlib.net/selfreg and appyling with a valid email address. A card number will be emailed to that address which can be used to borrow materials from the digital catalog and place holds in the Minuteman catalog. The patron must physically visit the Library and provide a photo id with current address in order to receive a permanent card.

Checking Out

If you do not have your card with you, you may check out materials using a valid ID.  You may also purchase a replacement card for $2.00.

Lost Cards

The replacement cost for a lost card is $2.00 for 7th grade and older, and $1.00 for 6th grade and younger. Once a card is replaced, the previous card is deleted and cannot be reused.

Confidentiality of Records

It is the policy of the Medford Public Library, as well as the Minuteman Library Network to guard the confidentiality of all library users. The computerized system maintains no trace in the patron’s record of items that have been borrowed and returned unless an overdue charge is still outstanding. Once a fine is paid, all record of the transaction is eliminated. Using a library card number and PIN number, patrons can set up a "My Reading History" account which will keep track of all items borrowed.  This service is only accessible to the patron in the My Account feature. 

Interlibrary Loan and Reserves

ILL: Patrons with valid MLN cards may request materials to be sent from other libraries within MLN and outside the network. There is a limit of three requests per patron per day. Items not available within MLN will be requested from outside the network depending on availability. New DVD's cannot be borrowed through interlibrary loan for the first 90 days after they are added.  During that period you may go to the owning library to borrow a new DVD.

Reserves: Patrons can place their own reserves online, in person, or by telephone using their card number and password.  There is a limit of 30 reserves per card.  Patrons are notified by telephone or by e-mail if they have signed up for e-mail service when reserve items are ready to pick up. Reserve items are held for seven days after notification. A fee of $1.00 per item will be charged for reserved items that are not picked up.  We are happy to extend the hold time for reserve items for a few days if you call and request an extension. 

 Loan Periods

Loan Periods at the Medford Public Library are:
21 Days: All Books; Children's CD's, Children's Books on CD and Children's magazines; Adult and YA CD's,  books on CD, and magazines
14 Days: All DVD's
1 Day: Museum Passes

Restrictions: There is a limit of 10 DVD's and 10 music CD's per household per day.  If the computers are down borrowing will be limited to 4 items. 

The Medford Public Library assumes no responsibility for damage to equipment.

Renewals

Medford allows one renewal of an item.  Items cannot be renewed if they are on hold for another patron  Items can be renewed by phone with the library card number or the barcode number of the item.  

Notifications

You can sign up here to recieve text notifications through the Network's Shoutbomb service.

With Shoutbomb text messaging (SMS) service, you can use your mobile phone to:

  • Receive text notices about holds available for pickup, courtesy renewal reminders, and overdue items
  • Send a text to renew items or check your fine balance
  • Get reminders about your account status before hitting fine limits or expiration dates

NOTE: The library does not charge a fee for this service, but your mobile plan’s text messaging rates apply.

If you were signed up for text message alerts before Shoutbomb started, you will need to sign up again to keep recieving them.

Lost and Damaged Materials

Patrons will be charged for lost or damaged items according to the list price of the item, or the generic price entered in the bibliographic record. Patrons may also replace a lost or damaged item with an identical copy. If an item is lost and paid for, the patron must provide either a receipt or cancelled check to receive a refund. If you are paying for a lost item be sure to request a receipt.  

Materials borrowed from other MLN libraries may be paid for at Medford by check or money order only.  If you want to replace an item from another library you must contact that library first to make sure they will accept the replacement. 

Overdue Fines

Patrons over the age of 62 are exempted from fines on all materials except for museums passes, and DVDs. The library encourages the prompt return of materials borrowed by fine exempt patrons.  Patrons may continue to check out materials as long as their fine amount is under $5.00. Fines can be paid by cash or check at any MLN library and by debit or credit card online in patron account.  

Fine rates are as follows:

$0.10 per day for adult and YA materials; up to a $5.00 maximum per item ($1.00 per paperback.)
$0.05 per day for children’s materials; up to a $3.00 maximum per item.
$1.00 per day for all CD-Roms, DVDs, and videos; $15 maximum per item.
$10.00 per day for museum passes; up to a maximum of $30.00. (Loss of a pass will result in a fine of $10.00 or the replacement cost of the pass, which can be up to $60.00.)


 

Behavior Policies

Behavior Policy for Patrons

 The Medford Public Library encourages persons of all ages to use its facilities and resources for research, reference, study, reading, and browsing. Good public service requires that the Library environment be conducive to study, reading, and research as well as allow youth to explore and create within the bounds of library programming. This necessitates the willingness of all library users to be considerate of the rights of others to work safely and without disruption.

 

1. Failure to promptly comply with staff directives (whether documented policy or not), will result in suspension of library privileges at staff discretion. Library staff reserve the right to contact the police.

2. Food will not allowed in the Library, except at designated times or in designated rooms. Beverages cannot be alcoholic in nature and most be in covered containers at all times. Those who bring beverages into the library will be liable for any damages caused by leaks or spills.

3. The following activities are inappropriate to the library setting and are prohibited:

  • Smoking (Mass. General Laws Ch.270, Sec. 22)

  • Creating a disturbance by making noise, talking loudly, or engaging in other disruptive conduct (MGL, Ch.272, Sec. 41)

  • Interfering with another person’s right to use the library or with the library staff’s performance of their duties

  • Threatening behavior including, but not limited to: violence, threats of violence, and possession of weapons; bullying behavior, including cyberbullying, will not be tolerated (MGL, Ch.272, Sec. 10)

  • Bringing animals into the library except those needed to assist persons with disabilities and/or with regards to library programs (MGL, Ch.272, Sec. 98A)

  • Using audio equipment so that others may hear it; cell phones may be used in a manner that is not disruptive to others overtly loud conversations, ringtones, or apps are not allowed

  • Misusing the restrooms (e.g. using it as a laundry or bathing facility)

  • Soliciting or canvassing of any kind

  • Entering areas posted “Staff Only” without permission

  • Leaving a child under the age of 10 unattended (without someone 14 years or older) in the library (MGL, Ch. 119, Sec. 39 – 110 CMR 2.00)

  • Running

  • Skateboarding or roller skating on library property

  • Snowboarding

  • Sleeping

  • Spitting (MGL, Ch. 270, Sec. 14)

4. Those who damage or deface library materials or property will be prosecuted. (MGL, Ch.266, Sec. 100) Parents can be held liable for damage done by a child under 18. (14GL, Ch. 231, Sec. 85G)

5. Theft of library materials, use of false identification to obtain a library card, or use of another person’s library card – without permission – are against state law and will be prosecuted. (MGL Ch. 266, Sec. 99)

6. Unattended items (such as bags, backpacks, or laptops) may be regarded as suspicious and removed.

7. The library does not accept responsibility for any lost or stolen items.

8. Parents/Caretakers are responsible for the behavior and supervision of their young children.

9. All persons are required to wear shoes and shirts.

10. All patrons must leave promptly at closing time.

 Unattended Child Policy

The Medford Public Library welcomes children and strives to provide a positive atmosphere for them. We welcome children and want them to

 

  • Learn from an abundance of stimulating library resources

  • Fully experience the library without interfering with other patrons

  • Feel safe in a public building

 

Young children left alone while at the library, even for a short time, often become frightened or anxious. Older children can become bored and disruptive when left alone in the library in lieu of appropriate after school care. The library is a public building and the staff cannot be held responsible for the safety of an unattended child, even for short periods of time. Please safeguard your children by ensuring that there are properly supervised, and by following the policies outlined below:

 

  1. While in the library, children aged eight or younger shall at all times be attended and adequately supervised by a responsible adult.

  2. Children under the age of eight attending a library program must be brought into the building by a responsible adult who must remain in the building until the conclusion of the program when they again resume supervision of their child.

  3. Children who are nine years of age or older may be unaccompanied but, as always, must obey the library’s rules of conduct. Failure to do so will result in expulsion from the building for the day.

  4. Parents, not library staff, are rsponsible for the behavior of their children. Disruptive behavior will not be tolerated. This is a public building, serving the needs of people of all ages.

  5. The library is not an appropriate day care alternative. Children of any age are not to be left in the building for this purpose.

  6. Violations of this policy may result in suspension of library privileges.